We have celebrated a very special day with the help of the sponsoring partner of the entity: Huawei Cloud, where we have talk about cloud infrastructures and have explored real examples of the ‘travel’ sector that are revolutionizing the digital world.

The session, directed towards the most "techies" tourism companies, began with the institutional welcome by our president, Ingrid Graells Paul and Daniel Soler, IT Technology Sales Executive of Huawei Cloud.

Next, Carlos Lizaga, Principal Solutions Architect at Huawei, tought us about how cloud technology is structured in order to understand what could be the most suitable cloud architecture for each assistant company. He talked about concepts such as DeepSeek AI and told us how it is being implemented in Europe.

After a networking coffee break, a round table was held with 4 speakers and Matteo Conte, Senior Sales Manager at Huawei Cloud, who was the moderator:

🗣️ Iñaki Fuentes | COO a Travelgate
🗣️ Alberto Corredera González | IT Director a Room Mate Hotels
🗣️ Emili Murcia Aragonès | Cloud Business Development Manager a SIRT
🗣️ Daniel Fernández Reguilón | Director of IT a Mandarin Oriental Barcelona

Some of the technological challenges linked to the value chain of the tourism sector that have been mentioned during the debate have been the ability to guarantee the security of the data stored in the cloud, the accompaniment to the team in order to manage the technological changes of its work tools, the definition of the advantages of the cloud providing service to the entire chain of hotels with a solid infrastructure, the vision towards the new generations that will be our customers in the future, or enable the adaptation of all the technologies of the hotel at the same time.

Finally, we were able to listen to the talk by José Luís Sánchez from Inconcert about Customer Experience's optimization through AI and automation. Explaining how, hand in hand with the solutions that Huawei Cloud provides, they are transforming the management of the customer experience in the tourism sector.

A day full of learning and new perspectives 💭